Please be aware some service days are changing to accommodate recent demand. You can view your next service due date on the "My Services" tab. We are working hard to minimise disruption and will be operating a more normal service by mid-August. We are sorry for any inconvenience this may cause.
Our web page, www.biffa.co.uk/coronavirus , will be updated to provide you with the latest information during this time.

Already got an activation code?

If you have received a "Renewal of your transfer note" letter then please click on the link below to enter your activation details and get going in the Biffa CustomerZone.

Waste transfer note activation

If you have received an "activation" letter then please click on the link below to enter your activation details and get going in the Biffa CustomerZone.

Letter activation

Setup an account

Click on the link below to setup an account.

Register a new account

It's easy to manage your account!

Easy and convenient online account management is just a few clicks away. There's so much you can do with CustomerZone.

  • View and manage your account when you want
  • Order & track services
  • Make Payments online
  • Maintain and file documentation for legal compliance