Please be aware we are currently optimising our routes in all regions. If your service day is changed as a result of this we will contact you via letter or email to let you know.
Our web page, www.biffa.co.uk/coronavirus , is also available for any queries relating to Coronavirus.

Already got an activation code?

If you have received a "Renewal of your transfer note" letter then please click on the link below to enter your activation details and get going in the Biffa CustomerZone.

Waste transfer note activation

If you have received an "activation" letter then please click on the link below to enter your activation details and get going in the Biffa CustomerZone.

Letter activation

Setup an account

Click on the link below to setup an account.

Register a new account

It's easy to manage your account!

Easy and convenient online account management is just a few clicks away. There's so much you can do with CustomerZone.

  • View and manage your account when you want
  • Order & track services
  • Make Payments online
  • Maintain and file documentation for legal compliance